Frequently Asked Questions

Delivery Enquiry | 送餐服務查詢

With no end to unrest in sight, with immediate effect these delivery fees will be effected: 
Pass price is slashed down with savings up to HKD$25 and free delivery only with 4 or more meals check-out

Free Delivery

  • For orders with 4 bentos and above (same time, same date, same location)
  • Delivery between 10.30am – 1.30pm or 4.30pm – 7.30pm

Paid Delivery

  • +$40 For orders with 1 to 3 bento (same time, same date, same location) 
  • +$40 Specific delivery timing (e.g. 12.30pm – 1.30pm ONLY)
  • +$40 Remote and Offshore Locations

基於目前社會不穩定狀況,以下運費改動即時生效:
現可享高達 $25 的套票優惠。訂購四個餐點或以上,並於同一時間送往同一地址即可免付運費。​

免費送貨

  • 同一地址,日期和時間有多於一個餐點數訂單,可豁免運費
  • 送餐時間為上午 10:30 至下午 1:30 或下午 4:30 至晚上 7:30

付費送貨

  • +$40 適用於一個便當的訂單 (同一日期、同一時間、同一地點)
  • +$40 適用於特定送餐時間的訂單 (指定在下午 12.30 至 1.30)
  • +$40 適用於偏遠地區訂單

At the moment, we deliver to certain locations only, which is on HK island, in Kowloon District and New Territories. There are also surcharges for further distances. You will be advised on the price when you check out.

  • Hong Kong Island: Admiralty, Central, Sheung Wan, Sai Wan, Quarry Bay, North Point, Fortress Hill, Tin Hau, Causeway Bay, Wan Chai, Siu Sai Wan, Chai Wan, Heng Fa Chuen, Shau Kei Wan, Sai Wan Ho, Tai Koo, Aberdeen 
  • Kowloon: Prince Edward, Mong Kok, Yau Ma Tei, Jordan, Tsim Sha Tsui, Choi Hung, San Po Kong, Diamond Hill, Wong Tai Sin, Lok Fu, Kowloon Tong, Kowloon City, To Kwa Wan, Whampoa, Hung Hom, Yau Tong, Lam Tin, Kwun Tong, Ngau Tau Kok, Kowloon Bay, Tai Kok Tsui, Olympic, Nam Cheong, Sham Shui Po, Cheung Sha Wan, Lai Chi Kok, Mei Foo
  • New Territories: Lai King, Tsing Yi, Kwai Fong, Kwai Chung, Kwai Hing, Tai Wo Hau, Tsuen Wan, Tseung Kwan O, Hang Hau, Po Lam, Tai Wai, Shatin, Ma On Shan, Fo Tan, HKCU, Tai Po, Tai Wo, Tuen Mun, Tin Shui Wai, Yuen Long, Hong Kong International Airport

And the following districts are excluded: Islands Districts, Cemetery, Restricted Area, Tsuen Wan Slaughterhouse, Tramway Path      

現階段我們只送往有限地區,主要集中在香港島、九龍,以及新界範圍。送往偏遠地區會設有附加收費。總價目將會在閣下結帳時在帳單顯示。

  • 香港島:金鐘、中環、上環、西環、鰂魚涌、北角、炮台山、天后、銅鑼灣、灣仔、小西灣、柴灣、杏花村、筲箕灣、西灣河、太古、香港仔
  • 九龍:太子、旺角、油麻地、佐敦、尖沙咀、彩虹、新蒲崗、鑽石山、黃大仙、樂富、九龍塘、九龍城、土瓜灣、黃埔、紅磡、油塘、藍田、觀塘、牛頭角、九龍灣、大角咀、奧運、南昌、深水埗、長沙灣、荔枝角、美孚
  • 新界:荔景、青衣、葵芳、葵涌、葵興、大窩口、荃灣、將軍澳、坑口、寶琳、大圍、沙田、馬鞍山、火炭、大學、大埔、太和、屯門、天水圍、元朗、赤鱲角機場

以下不屬我們的派送地區:大嶼山、離島區、墳場、指定禁區內、荃灣屠場、中環纜車徑

We deliver lunch and dinner, Mondays to Fridays.

Free Delivery Timings:

  • Lunch: 10.30am – 1.30pm
  • Dinner: 4.30pm – 7.30pm

Concierge Service Delivery Timings (+$40):

Able to choose the hour you’d like your meals to be delivered within the range given above. (e.g. 11.30am – 12.30pm)


我們送餐時間是星期一至五,公眾假期、週末除外。

免費送餐時間

  • 午餐:上午 10:30 至下午 1:30 
  • 晚餐:下午 4:30 至晚上 7:30

CONCIERGE SERVICE 特定時間 (+$40):

我們可在你指定的時間範圍內為您送餐。 (例如:上午 11:30 - 下午 12:30)

We have launched the AMGD PICK-UP POINT at the following location:

Room A, 10/F, Block 2, Camel Paint Building, 62 Hoi Yuen Road, Kwun Tong, Hong Kong

Meal Collection Timings:

12.30- 2.00pm


AMGD 自取點已於以下地址落成:

香港觀塘開源道62號駱駝漆大廈第二座10樓A室

取餐時段

下午 12:30 至下午 2:00

For any changes, please intercom our friendly AMGD chatbot found at the bottom right of your screen. All changes must be made before 11.30pm the night before next-day delivery. No exceptions will be made after the cut-off timing. An admin fee of $40 applies if you would like us to manage the changes you require.


如有任何更改,請與在我們網頁右下角的 AMGD 聊天機器人聯絡。所有改動必須在送餐日前的晚上 11:30 完成通知,在此時間以後的更改將不作受理。如需我們在晚上 11:30 後處理閣下申請的改動,須繳付 $40 作為行政費用。

 

Notify us or your Security Guard to leave it hanging on your doorstep.


請通知我們或您的保安人員將餐點掛在您家門口。

For an additional location, there will be an additional charge of $40 as our customers are only entitled to one location per delivery drop.​


由於我們的客戶每次下訂單時只能享有一個送餐位置,每額外的送餐地址將收取 $40 的附加費用。

Definitely! You can have your lunch in the office and dinner at home with your loved ones. Just add your addresses into your address book. You can do this by logging in and going to “My Account” > “Modify your address book entries”. Once you're placing your meal orders, select the address you'd like the meal to be delivered to for lunch and/or dinner.


當然可以!您可以在辦公室享用午餐,並在家中與摯親共進晚餐。只需將地址添加到地址簿即可。您可以通過登錄並轉到「My Account 我的帳戶」>「Modify your address book entries 修改通訊簿條目」來執行此操作。在下訂單後,請選擇希望將餐點送至要享用午餐和/或晚餐的地址

Customers who need specific timing delivery will need to upgrade to CONCIERGE SERVICE to request your meals to arrive at a specific time slot.

FREE DELIVERY is for a range between 10.30am to 1.30pm for lunch and 4.30 to 7.30pm for dinner. 


需要特定時間的客户需要升級到 CONCIERGE SERVICE 以表明希望餐點送達的特定時段。

免費午餐送達時間為上午 10:30 至下午 1:30 ;晚餐送達時間為下午 4:30 至晚上 7:30。

Each Pass = Meal Credits

Eg: Blissful pass = 20 meal credits (delivery charges excluded)

 

To enjoy FREE DELIVERY, please check-out 4 bentos or more to the same location and delivery timing. 

Our Free Delivery timings range from 10.30 to 1.30pm for lunch and 4.30 to 7.30pm for dinner. If you need a specific timing delivery, upgrade to our CONCIERGE SERVICE to request meals to arrive at a specific time slot. Customers who check-out only 1 meal for the same location and delivery timing just need to pay a minimal delivery fee of $40.


每張套票 = 餐點數

例如:Blissful Pass = 20 餐點數(不包括運費)

要享受免費送餐,請在單次下訂中訂購四個以上的便當,並只限於在同一時間送到同一地點的訂單。我們的免費午餐送達時間為中午 10:30 至 1:30 晚餐送達時間為傍晚 4:30 至 7:30。

如果需要我們在特定的時間送餐,請升級到我們的禮賓服務,要求餐點在特定時段到達。只購買一份餐點在同一時間送到同一地點的的客戶只需支付 $40 的最低運費。

No. We deliver from Monday to Friday and if a Public Holiday falls on a weekday, there will be no delivery.

We may make an exception but a memo will be given out on the top ticker of our page should we deliver on a Public Holiday.


不會。我們直送時間是星期一至五,公眾假期、週末除外。

可能會有例外,如果在公共假期有送餐,我們會在網站首頁留下備忘錄。

Before you purchase an AMGD Pass:

  • Please ensure you read the terms and conditions of the pass. 
  • Delivery fees are separate and free delivery to selected areas and only if you check out more than 2 bentos to the same address and delivery timing.
  • Please let us know if you have diet restrictions or allergies in the remark box. 
  • If you need to receive food at a certain time, please contact us to discuss before placing your order.

在購買 AMDG 套票之前:

  • 請確保閣下已細閱套票的條款及細則。
  • 運費需另外繳付,而免運費服務只適用於訂購四個餐點或以上並在同一時間送往同一地址的訂單。
  • 如有任何飲食限制或食物敏感,請在備註欄告訴我們。
  • 如果需要在特定時間收取餐點,請在下訂單前先與我們聯繫,以作洽談。

If you are requesting to cancel or change your order that has been processed, please find out chat bot before the cut-off time of 11.30pm the night before. There will be an admin fee of $40 for any changes after the cut-off time.

We do not accept any cancellation after a Pass once purchased. There will be an admin fee of $100 for any Pass purchase cancellations.

Prior cancellations are at our discretion and a refund will be processed on every 25th of every month and it will take 5 to 10 business days based on the payment gateway you made the purchase. 

All other refunds such as delivery changes or admin fees are also processed on every 25th of every month and it will take 5 to 10 business days based on the payment gateway you made the purchase. 


如果需要對已經受理的訂單作出經改更改,請在送餐日前的晚上 11:30 與在我們網頁右下角的 AMGD 聊天機器人聯絡。如需我們在晚上 11:30 後處理閣下申請的改動,須繳付 $40 作為行政費用。

一旦套票已被購買,任何取消將恕不被接納。如需我們處理取消套票的申請,須繳付 $100 作為行政費。

我們會酌情處理預先通知的取消,並會於在每個月的第二十五日作出退款。退款程序需要五至十個工作天完成,視乎所選的付款方式。

其他各種退款,例如是送餐改動或是行政費用,皆會於在每個月的第二十五日處理。退款程序需要五至十個工作天完成,視乎所選的付款方式。

 

Pass and Order Enquiry | 套票與訂單查詢

AMGD pass is a unique pay as you use subscription plan for meals. Each pass allows you to pre-pay for a specific number of meals to enjoy within a reasonable time period. The pass is paying for meal credits. Delivery fees are separate (please refer to Delivery Enquiry).


AMGD Pass(套票)是一個獨特的餐點訂購計劃。每張套票允許客戶預先繳付購買特定數量餐點的金額,並於一段合理的時間內享用。套票只繳付餐點的價錢,送餐費需另外繳付。(有關送餐的疑問,請查閱送餐查詢。)

Yes. You can buy 1 meal from our Ala Carte Pass. That is the cost of the meal. The delivery for 1 meal is $40.


可以。購買我們的 ALACARTE 套票就可以選擇一款餐點。這是餐點的費用。一餐的送餐費為 $40。

Each pass is tagged to an individual customer's account. So each account created is your own. But if you'd love to share the AMGD experience with a loved one, you could give in your meal and have it delivered to their location instead! You can add the delivery addresses under by logging in and going to “My Account”  >  “Modify your address book entries”.


每張套票已被連結到每位獨立客戶的帳號。所以每個帳號都只屬於開啟該帳號的客人。不過,如果您希望和你的至親分享 AMGD 的體驗,您可以轉而把您訂購的餐點送到他的位置!您可以通過登錄並轉到「My Account 我的帳戶」>「Modify your address book entries 修改通訊簿條目」來添加新的地址。

Of course! We encourage all our customers to share a pass so that everyone can enjoy free delivery and have a delicious, healthy lunch/dinner together! For each pass, you can order up to 10 meals per drop! 


當然可以!我們鼓勵所有客戶分享套票,以便每個人都可以享受免費送貨,並一起享用美味又健康的午餐/晚餐!每次可使用通行證訂購最多 10 個便當!

You can make your order after you have registered an account with us. If you haven’t, don’t sweat it! Here’s the link:

https://amgd.hk/index.php?route=account/register

After becoming a registered AMGD customer, placing an order is as simple as 1-2-3. 

Step 1: Get yourself an AMGD Pass!

Choose from 6 different passes from the Social and Business Passes

Add to your Cart & Make Payment

​Step 2: Choose your AMGD Meals

Go to our Menu of over 80 meals

Choose your Meal(s)

​Step 3: Checkout

Checkout your cart!​

And there you have it! All done!

Now all that is left, is to await the arrival of your meal at the date you’ve requested.

Meanwhile, why not plan your next meal delivery?


您先註冊帳戶後進行訂購。如果你還沒有帳戶,别擔心!只需上這鏈結:

https://amgd.hk/index.php?route=account/register

註冊成為 AMGD 客戶後,下訂單就像數1-2-3一樣簡單。

第一步:選擇您想要的 AMGD 套票!

六種不同的日常套票或商務套票任您選擇! 

添加到您的購物車並付款

​第二步:選擇你的 AMGD 便當 

瀏覽我們多過八十款便當的菜單

選擇您的便當 

​第三步:結帳 

結帳您的購物車

​全部完成!現在剩下的就是等待您的用餐送到。 與此同時,為何不也計劃下一次用餐呢?

Please inform us via our chat bot by 11.30pm before the day of delivery. No changes after the minimum cut-off time is allowed. Changes can be made with an admin fee of $40 if you missed the cut-off timing. Credits will not be returned if we are informed of any changes on the same day. 


如有任何更改,請與在我們網頁右下角的 AMGD 聊天機器人聯絡。所有改動必須在送餐日前的晚上 11:30 完成通知,在此時間以後的更改將不作受理。如需我們在晚上 11:30 後處理閣下申請的改動,須繳付 $40 作為行政費用。如我們是在下單的同一天被通知任何更改,餐點數將不會被退回。

 

As a registered customer of AMGD. All your orders are recorded in the “My Account” page. From there, you can keep track of all your orders, current and past ones as well. So, you'll always remember the meals you've enjoyed, and those you've enjoyed most! You will also receive confirmation emails so that you can double check your orders and let us know the order ID if you ever need to make any changes to your orders.


登入帳戶後,你可於「My Account 我的帳戶」中檢視所有過往及現在的訂單,還有未用的餐點數和相應的有效使用期。這樣一來,你就能永遠記住你喜歡的餐,以及你最喜歡的食物!

您還會收到確認電子郵件,以便仔細檢查訂單。如果需要對訂單進行任何更改,請告知我們訂單的 ID。

Some travels are planned, others just happen. But if it falls within the period of your pass, have no fear! Just provide us with your travel documentations and drop us an email at hello@amgd.hk. We'll make sure you get your extension! We've got you! If you require an extension for any other reasons, just drop us an email at hello@amgd.sg, and we'll sort it out for you. we are always happy to be at your service!


我們明白有些旅程是您一早預計好的,但有一些出走卻不可預料地發生。不過如果它落在您已購買的套票的有效使用期的話,不用擔心!只要把旅遊文件副本通過透過 hello@amgd.hk 傳給我們,我們就會讓你的 Pass 延長使用期!如果您因為其他原因需要延期也可以通過電郵把原因告知我們,讓我們幫您處理。我們很樂意為您效勞!

Each pass comes with a maximum number of meal credits to be used within a time period.

And if you want, you can use more than one meal credit per delivery location. So it’s entirely up to you how you wish to spread out your meals!

Our Passes timeline are as follows:

  • ALACARTE: 1 meal within 1 day
  • OVERJOYED: 5 meals within 20 days
  • THRILL: 10 meals within 30 days
  • BLISSFUL: 20 meals within 45 days
  • HAPPY: 50 meals within 90 days
  • GOLD: 101 meals within 270 days

For more details, feel free to check out our link:

http://www.amgd.sg/index.php?route=product/pass 

For Business Pass:

This is best purchased if you have regular bento needs. To enjoy free delivery, ensure you check-out more than 7 bentos for 1 delivery drop.

Our Passes timeline are as follows:

  • DYNAMIC: 15 meal within 1 month
  • CREATIVE: 30 meals within 3 months
  • INNOVATIVE: 70 meals within 5 months 
  • POWER: 100 meals within 7 months
  • SUCCESS: 250 meals within 9 months 
  • VISIONARY: 400 meals within 12 months

For more details feel free to check out our link:

https://amgd.sg/index.php?route=product/pass&type=business 


每張套票都有在指定日子內可使用的最高餐點數數量。如有需要,可在同一個送餐地址使用多於一個餐點數。要怎樣享用你的餐點完全視乎您所想!

我們套票的使用期如下:

  • ALACARTE:1 天內 1 個便當
  • OVERJOYED:20 天內 5 個便當
  • THRILL:30 天內 10 個便當
  • BLISSFUL:45 天內 20 個便當
  • HAPPY:90 天內 50 個便當
  • GOLD:270 天內 101 個便當

如欲查詢詳情,請瀏覽以下網址:

https://amgd.hk/index.php?route=product/pass&type=economy 


有關商務套票:

如果有恆常的便當需求,商務套票會是最佳選擇。如需要豁免運費,請確保訂購至少 7 個餐點送到每個送餐地址。

我們套票的使用期如下:

  • DYNAMIC:1 個月內 15 個餐點 
  • CREATIVE:3 個月內 30 個餐點
  • INNOVATIVE:5 個月內 70 個餐點
  • POWER:7 個月內 100 個餐點
  • SUCCESS:9 個月內 250 個餐點
  • VISIONARY:12 個月內 400 個餐點​

如欲查詢詳情,請瀏覽以下網址:

https://amgd.sg/index.php?route=product/pass&type=business 

As AMGD scales up, we are happy to announce new services to serve you better. If you missed the cut-off timing of 11.30pm the night before, you can choose your meals and order by 10am on the same day for lunch. We have enabled this by introducing the AMGD PICK-UP POINTS. Good news! The meals are LIMITED EDITION AND EXCLUSIVE ONLY FOR AMGD PICK-UP POINTS.

The pick-up time for the meals is 12.30 to 2pm. 

Here is the location:

Room A, 10/F, Block 2, Camel Paint Building, 62 Hoi Yuen Road, Kwun Tong, Kowloon, Hong Kong 


隨著我們的業務擴張,我們很高興能夠推出全新服務,為您做得更好。如果錯過了晚上 11:30 的最後下餐時間,依然可以在翌日上午 10:00 前選購午餐。有這個選擇,因為我們推出了 AMGD 自取點 (AMGD PICK-UP POINT)。好消息!可以在此處選購的便當都是限量款式,而且只是 AMGD 自取點的獨家便當選擇!

自取時段為下午 12:00 至 2:00。AMGD 自取點地址為:

觀塘開源道62號駱駝漆大廈第二座10樓A室

 

Any cancellation of meals must be made by 11.30pm before the day of delivery. No exceptions can be made. Any changes on the same day is subject to a $40 admin fee. 


任何取消訂單的申請必須在送餐日前的晚上 11:30 之前提出,任何在此時間後提出的取消訂單的申請將不被受理。如需要我們處理於此時間後提出的的申請須繳付 $40 行政費用。

No. All unused credits will expire according to the expiry date and no refunds are allowed. This is a very strict company policy and goes through a formal audit process. All customers are expected to read the terms and conditions of a pass before making a purchase including our delivery date and timings as well as expiry dates of their passes.


不可以。所有逾期而未被使用的餐點數將不設退款或補償。這是一項非常嚴格的公司政策,並通過正式的審計程序。所有客戶在購買之前都應閱讀套票的條款和條件,包括我們的送餐日期和時間以及到期日。

Yes. You can. Buy the same pass as your previous purchase and we will raise your case to our audit department to request a reactivation of your account with its unused credits.


可以。購買同一款套票,我們會向審計部門描述閣下的情況,並提出重啟閣下賬戶內用剩的餐點數的要求

We have recently introduced a chatbot that is live from 7.00am to 7.30pm. You can find the icon on the bottom right of the page.

Customers are encouraged to find us via our chatbot as a main form of communication channel instead of FB and IG inbox. Emails are possible but for quick response our chatbot is ever ready to answer your queries.


我們最近推出了一個聊天機器人,從上午 7:00 到晚上 7:30 為大家服務。您可以在網頁右下角找到該圖標。 我們鼓勵客戶以聊天機器人取代 Facebook 和 Instagram 收件箱作為和我們主要溝通的方式。客戶亦可通過發送電郵聯絡我們,但為了讓客戶可以盡快得到回應,聊天機器人是個較好的選擇去解答您的疑問。

Payment Enquiries | 付款查詢

When you check out your cart, you may choose to pay either via PayPal, or simply using any Credit Card. 


目前我們網站支持 PayPal 和信用卡付款。你也可以通過網上銀行進行銀行轉賬。

Food-Related Enquiries | 食物有關查詢

 

All our foods are prepared fresh, and made just before delivery. AMGD has created all of its own recipes. We have reinvented how healthy foods are to be consumed with local inspirations. The meals created are mostly natural such as vegetables, nuts and fruits with a cooked protein. Hence AMGD bentos are best consumed within 4 hours after receiving. 

However, if you wish to keep the meal for next day consumption, please request cold ingredients to be packed separately when you place your order. The meal is good to be kept 24 hours and reheat in the microwave oven with medium heat for around 3 to 4 minutes. No re-heating of the cold ingredients required.

  • Please take note the cold ingredients may reduce in qty/weightage than usual when packed separately.
  • Please store food in chiller, settings 3 to 10 degree celsius.
  • Do not keep food in freezers or below 0 temperature settings.

我們所有餐點都是新鮮準備,並且是在送餐之前剛好為您完成。AMGD 編寫了所有食譜,注入地道風情,重新研發享用健康食物之道。我們製作的食物絕大部分選材於天然食材,例如是蔬菜、肉類、水果,再加上煮熟的肉類蛋白質。因此,AMGD 便當的最佳享用時間為收到便當後的四個小時內。

不過,如果您有需要為下一天預留食物,請在下訂單時向我們要求把冷凍食材分開擺放。在二十四小時內,把餐點放進微波爐以中火翻熱三至四分鐘即可食用。無需把冷凍食材翻熱。

  • 請注意,當把冷凍食材分開擺放時,它的數量或重量可能會被平常的份量減少。
  • 請將食物儲存於冰箱內,並把溫度保持在攝氏三度到十度之間。
  • 請勿將食物儲存於冷藏庫,或任何溫度於攝氏零度以下的儲存室

 

The JOAN’S Fitness series are specially designed for our hardcore, physically active customers. If you need a higher calorie intake for that added oommph, just top-up when you check-out from the Fitness Series.


JOAN'S 健身系列是專為鐵桿,身體活躍的客戶而設計的。如果您是體育和健身愛好者,又或者您需要在下一餐之前有多一點能量的話,可以增值以升級至JOAN'S 健身系列。

Our AMGD chefs work hand in hand with nutritionists to create meals that have been carefully proportioned for a single person’s daily requirements.

With our meals you don’t have to put up with nasty taste enhancers like salt, preservatives, MSG or even the dreaded sugar!

And why should we? We expertly bring out the taste of every single ingredient. That, and our ingredients are fresh everyday!


我們的 AMGD 廚師與營養師攜手合作,根據每個人的日常需求精心調配餐點。在我們的膳食中,你不必忍受令人討厭的味增劑,如鹽,防腐劑,味精甚至可怕的糖!為什麼?我們已專業地帶出每種成分的味道。還有,我們的食材每天都是新鮮的!

 

Most of our AMGD meals are made with ingredients that are natural and organic. We bed our ooh la la proteins on either a bed of fresh greens or complex carbs (C-carbs) or healthy pasta. Each meal does not exceed the daily requirements design!


我們大部分的 AMGD 餐都是用天然和有機食材製成的。我們將蛋白質躺放在一層新鮮蔬菜或複合碳水化合物(C-碳水化合物)或健康麵食上。每個便當的卡路里都不超過日常要求!

Allergic to nuts? We’ll throw in fruits instead! 

Can’t take too much sugar or salt? There’s barely a pinch in any meals already!

Whatever your diet limitations are, let us know about your existing conditions in the remark box when you checkout and we will customise accordingly to your request as best as we can. We work with our nutritionists to replace or reduce anything that gets in between you and the enjoyment of our meals!


堅果過敏?那麼我們就用水果代替!

不能吃太多糖或鹽?任何一餐幾乎都沒有呢!

無論您的飲食限制如何,當你結帳時,請在備註欄中告知我們您的需求,我們會盡可能地根據要求進行定制。我們與營養師合作,以減少或取代您和您享受美食之間的任何阻礙!

 

 

As fresh vegetables and fruits are incorporated in every AMGD meal, the bentos cannot be warm or hot. But when the meals arrive, you can remove the vegetables and fruits and you are able to reheat the protein/carbs on a medium high heat for about 2-3 mins. 

We have also introduced the Aroma Series – warm meals which all the vegetables are cooked. This means when the meals arrive, you are able to reheat the whole bento on a medium high heat (°C) for about 2-3 mins.


由於在每個 AMGD 便當都含有新鮮的蔬菜和水果,便當不能夠是暖的或是熱的。但當便當送達時,可以取出蔬果,並把蛋白質/碳水化合物的食品以中火加熱約 2 - 3分鐘。

我們亦推出了Aroma Series 芳香系列 – 所有蔬菜都是煮過的暖餐。這即是當便當送達時,可以把整個便當加熱約 2 - 3分鐘。

 

AMGD HK is Halal certified by The Incorporated Trustees of the Islamic Community Fund of Hong Kong.


AMGD HK 已獲得「香港回教信託基金會總會」的清真認證。

 

AMGD Caters feature combo meals that can be shared for small group gatherings or meetings. You can also check-out easily by paying with cash/credit card without being a passholder or needing to buy an AMGD Pass.


AMGD 到會服務為小型聚會提供組合餐。享用此服務毋須持有或購買 AMGD 套票,只需要通過現金或信用卡結帳。

 

Yes, we are pleased to introduce the Aroma Series. This range of meals can be reheated upon arrival. It is packed without fruits, and all the vegetables are cooked. This range is also suitable for those who require only cooked vegetables or prefer to heat up their meals. 


有。我們很高興宣佈推出 Aroma Series 芳香系列。這一系列裡面的便當選擇可在送達時立即加熱。便當不包含水果,而所有蔬菜已經煮熟。這一系列亦適合要求只有經烹煮的蔬菜或想喜歡加熱餐點的客戶。

 

We launch new meals on the 1st of every month.


我們會在每月的第一日推出新款便當。

 

This simply means these range of products are selling like hot bananas! Each batch are freshly made so each stock usually won’t last longer than a week once we put them live on the website. Catch them at every cycle before they sell-out!


限量款式產品炙熱可手!每一批限量款式產品都是新鮮製作,所以它們一公開發售就大多都不會存置多於一個星期。在每一輪限量款式產品售罄前把它們拿下吧!

 

Yes, we do. These are part of the Limited Edition range. We will bring them back once they are back in season.

We are producing more over time. If you require customisation, find out chatbot and talk to us.


我們有兒童餐的選擇,是限量款式產品之一。我們會在合適的時候讓他們回歸。

我們將會在來日推出更多兒童餐。如果需要個人化服務,請透過聊天機器人與我們聯繫。

 

Corporate-Related Enquiries | 商業客戶有關查詢

There are 3 ways to serve our business clients:

  • Business Passes 
  • Dedicated Account Manager
  • Catering Personalised

Do reach out to us at hello@amgd.hk for us to serve you better.


我們現正有三種途徑為商業客戶提供服務:

  • 商務套票
  • 指定帳戶管理員
  • 個人化到會服務

歡迎發送電郵至 hello@amgd.hk 與我們聯繫,讓我們為您提供更好的服務。

Service-Related Enquiries | 服務有關查詢

If there is any inconvenience you are facing, please do not hesitate to contact us directly through our chatbot and we will attend to your needs ASAP. 


對於您正遇到的不便,我們深表歉意。請别猶豫通過聊天機器人聯繫我們,我們會盡快滿足您的需求。

About AMGD PICK-UP POINT | 有關 AMGD 自取點

AMGD PICK-UP POINT features exclusive meals rotated every fortnight. Order online just like normal procedures. But Pick up your meals at AMGD PICK-UP POINT.

And yes there are daily freebies!


AMGD 自取點特備會在每晚更新的餐點選擇,讓您在翌日享用。一如以往,您可在網上下訂單,然後再到自取點取餐。

對的,我們還有每日免費贈品呢!

 

Pick up your meals at the newly-launched AMGD PICK-UP POINT:

Room A, 10/F, Block 2, Camel Paint Building, 62 Hoi Yuen Road, Kwun Tong, Kowloon, Hong Kong


在以下新設立的 AMGD 自取點取得您的便當:

觀塘開源道62號駱駝漆大廈第二座 10 樓 A 室

 

Step 1: Buy Pass with promo codes. (7% Early birds discount on any AMGD pass. Promo code: PICKUP7%)

Step 2: Select Meals from “AMGD PICK-UP POINT”.

https://amgd.hk/index.php?route=product/category&path=252

Step 3: Collect meal at PICK-UP POINT from 12:30pm – 2pm, Monday to Friday.


第一步:使用優惠碼購買套票。(購買任何 AMGD 套票可享有九三折早鳥優惠。優惠碼:PICKUP7%)

第二步:在「AMGD PICK-UP POINT AMGD 自取點」選購便當。

https://amgd.hk/index.php?route=product/category&path=252

第三步:在星期一至五,下午 12:30 至 2:00 期間到自取點取得便當。

 

  • SAVE: 7% OFF ANY AMGD PASSES (for early-birds discount)
  • SAVE: DELIVERY FEES FOR SINGLE BENTOS
  • SAVE: BUNDLE DEALS! FREE SOUP OF THE DAY!

  • 省!購買任何 AMGD 套票皆可享有九三折早鳥優惠
  • 省!不再需要為單一便當付上運費
  • 省!享有套餐優惠,品嚐免費的是日餐湯!

The meals allocated for AMGD PICK-UP POINT ARE EXCLUSIVE AND LIMITED EDITION. Meals will be updated once every fortnight.


能夠在 AMGD 自取點拿走的便當都專為 AMGD 自取點而設的菜單,並且是限量款式。 餐點選擇會在每晚更新。

 

You can place your orders online by 10am and collect on the same day from the AMGD PICK-UP POINT.


最遲可於上午 10:00 前網上下訂單,並於同一日內到 AMGD 自取點取得便當。

 

Yes, you can. If you miss the cut-off timing to place your orders the night before, the best option is to go to AMGD PICK-UP POINT so that you do not break your cycle.


可以。如果您錯過了每晚的最遲下訂時間,最佳選擇就是到 AMGD 自取點提取便當,以免打亂您的享用習慣。

 

When you use promo code “PICKUP7%” means the meal credits in your account will automatically direct you to meals available at AMGD PICK-UP POINTS only and the meal credits cannot be used for delivery to doorstep.


使用「PICKUP7%」優惠碼時,閣下賬戶裡的餐點數會自動被設置為只適用於 AMGD 自取點提供的便當選擇,並且不能使用於使用於需要送餐服務的訂單。

 

AMGD101DAYS Challenge (AMGD101DC) | AMGD101DAYS 挑戰 (AMGD101DC)

Imagine being able to say you've had healthy meals every day for 101 days.

The AMGD101DC is a social challenge where we reward AMGDians who are determined to eat right, every day.

 

As Ralph Waldo Emerson says, “the first wealth is health".

Love yourself enough to live a healthy lifestyle.

All it takes is 21 days to build a habit and 90 days to build a lifestyle.

 

AMGDians subscribe to AMGD Social passes of 5, 10, 20, 50 and 101 meals.

Prizes will be given out to AMGDians who consume the most number of meals.

 1 winner is announced at the end of every month and 3 winners during the 

Season Finale on 31st December 2019.


想像一下能夠說自己已經 101 天享用健康餐點。

AMGD101DC 是一個社交日常挑戰,我們會獎勵下定決心每天吃得正確的 AMGDians。

 

就像拉爾夫·沃爾多·愛默生所說:「首選的財富就是健康。」

愛惜自己,就是要活得健康。

21 天就能建立一個習慣;90 天即可塑造一個生活方式。

 

AMGDians 只需選購 5、10、20、50 或 101 個餐點的 AMGD 日常套票。

我們會向享用了最高餐點數量的 AMGDians 給予獎勵。

在每月的最後一天,我們會公佈該月得獎者;在 2019 年 12 月 31 日的季度總結,我們會公佈全季的三名得獎者。

 

What is AMGD Gives Back? | 什麼是 AMGD 社區回饋?

AMGD Community Gives Back started in 2017, one year after AMGD was launched in Singapore and Hong Kong. When our start-up became profitable, we celebrated by setting aside funds to help those in need. We created employment opportunities and provided delicious and healthy food for needy patients and low-income families.

Today, we want to spread the intangible benefit of giving – a pleasant feeling of connectedness in the AMGD community – our customers and our donors who believe in helping the less fortunate who will appreciate our help all year.

We enabled this charity element on our website in collaboration with Our Tampines Hub (OTH) who will curate the list of beneficiaries from low-income families living in Tampines. AMGD has pledged 10,000 SGD to kick-start OTH-AMGD Community Gives Back campaign to help low-income families. Collectively, we aim to grow the AMGD community of givers to donate in cash or credits.


AMGD 社區回饋在 AMGD 於新加坡和香港成立之後,於 2017 年開始。當我們的始創企業變得有利潤,我們成立了基金去幫助有需要的人以作慶祝。我們創造了就業機會,並為有需要的病人和低收入家庭提供美味又健康的食物。

今天我們想把這份無形的付出的好處 — 在 AMGD 社區裡的得到連繫感的喜悅 — 傳到我們那些願意幫助會長年感恩的有需要人士的客戶和捐贈者。

我們與會從在淡濱尼低收入家庭中選出受益者的 Our Tampines Hub (OTH) 合作,把慈善的元素在我們的網站付諸實行。AMGD 已經投入新加坡幣一萬元去展開 OTH-AMGD 社區回饋行動,以幫助低收入家庭我們。我們一同希望壯大這個 AMGD 捐贈者圈子去捐贈現金或餐點數。